Return & Exchange
Hyperjackets.com brings the latest collection of premium quality leather jackets, movie jackets, a replica of celebritiesâ€™ jackets, coats and much more to keep you ahead in fashion. With the available variety of different colors and sizes, you can find the perfect match for you. We always pay our keen attention in creating each piece to make you satisfied with the quality of product and prompt services.
Your Satisfaction is our aim
Hyper jackets take measures to give you the best. Whether you are going to take ready to wear garments or want to make them according to your requirements, we will provide you the accurate garments with the exact color, shape, size, and design. In some of the cases, customers by mistake buy the wrong product that is sometimes within or beyond control, but exchange and return are only useful to get the most required product as your satisfaction is our top priority.
In the case of Return/Exchange then you must get back things in its real and unused condition along with its original packing, companyâ€™s purchasing documents and specification tags. If you are failed to do so your product will not be accepted for refund/exchange. The item should be dependably returned in the actual resalable form but you can always check the product double and always try it to overlook the size like we do in an offline store but pack it as it is after inspection. Except that, we would not send back to you the money so you must have to interchange it or store credit.
Points to Consider:
The accessibility of the stock may delay the exchange process of the product and the buyer has to wait till upcoming shipment. In the case of the specific order, it is possible that the same product is out of stock, and in this case, it would not be returned and exchanged. We recommend our buyers to always double check their required size before placing an order.
Who is Liable for the Shipping Fees:
At the time of return or exchange, the shipping fee is the responsibility of the customer. If you are willing to return then you are liable to pay shipping rates and in that case, a return would be made after deducting the exact shipping fee. After the tenure of 30 days, your return will not be accepted at any cost. Therefore, if you really want to return/exchange your product then must do it within the defined time frame. Furthermore, you need to send an image of the product first, after this our analyst take a decision whether or not the request must be taken into consideration. Then by virtue of complete packing, send it back by using most suitable, reliable and secure courier service because tracking is required under extremely unhappy situations. After receiving it, we will send you confirmation of your email or you can contact us at email@example.com.
In any case, the buyers select the wrong size then for this we will not be responsible. In this regard we are also not liable to refund or exchange an item that has been ordered before with ANY strict requested changes (this can involve unusual underneath leg length measurement change alterations if specially demanded upon order), therefore, please provide your measurements at your own risk.
The customers of our items will be assuredly refunded in the same method of payment which is used by them to pay for the product.
Possibilities for the Refund:
Money Back Process ( The same method is applicable to pay, whether it is Paypal or Debit/Credit Card payment)
Substantial Discount offered on your next purchase (which extends up to 40%)
Gift certificate offered (Can be used for next purchase)
Promotional Period Particular Specifications:
During the promotional period, the real cost of shipping will not refund completely unless a complete defective item is being dispatched out. Moreover, in case of refund request, it may happens that due to change of sentiment or wrong size selection, the original cost of shipping will not be refunded that lies in between $18 to $54 depending upon the location of the buyers around the globe, even then if shipping is considered to be free.
Enjoy Happy Shopping!
Hyperjackets.com has a strong mission to provide customers the best product variety along with satisfactory customer service to make your brand loyal customers. And to fulfill this initiative process, we need your assistance and look forward to serving you to create your own fashion statement by doing happy shopping from our website.